1. What types of photography do you offer?
I specialise in capturing lifestyle, events, branding, portraits, conferences, birthdays, maternity, families, couples, engagements, proposals, and am slowly developing my wedding photography.  No matter what it is, I love creating images that feel natural, warm, and meaningful.

2. How far in advance should I book?
I recommend booking 4–8 weeks in advance for most shoots, especially during busy seasons. For special events or weddings, it's best to reach out 3–6 months ahead to secure your date. If you’re booking more last minute, feel free to get in touch — I’ll always try my best to accommodate, even if its the week of. 

3. Do you travel outside West Auckland / do you charge travel fees?
Yes — Travel for photoshoots within 25kms from my home in Te Atatu Peninsula is included within the package pricing. For locations beyond that, a travel fee will apply at $1 per km (one way). We’ll discuss all of this during the booking process so there are no surprises.

4. How long does a session last, and how many images will I receive?
A typical session lasts about 45 minute to 1 hour for a lifestyle photoshoot, but this can vary depending on the number of outfit changes, locations, or complexity. You’ll receive a curated gallery of at least 40 fully edited images for 45 minute packages and at least 50 fully edited images for 1 hour packages. I aim for quality over quantity, so every image you receive will be something I’m proud to share.

5. What is your editing and delivery process?
I edit each selected image for colour, exposure, skin tone adjustments, and finishing touches. Minor retouching (blemish removal, smoothing) is included; major composite or heavy retouching is extra. You’ll receive your gallery via a secure online link (JPEG high-resolution). Delivery time is typically 1–3 weeks for all photoshoots, excluding weddings which is between 6-8 weeks.

6. Can I request specific edits or retouching?
Absolutely! I welcome feedback, and I’ll do my best to accommodate reasonable requests (within the scope of the package). If the edits are very extensive, we can discuss a small additional fee.

7. What should I wear / how should I prepare for a session?
Choose outfits that feel authentic to you. Solid colours, soft textures, coordinated (not identical) colours often work well. Avoid loud logos or overly busy patterns unless it fits your brand.  Grooming (hair, nails, etc.) should be done beforehand.
Rest well, hydrate, and try to relax — my job is to help you feel comfortable in front of the camera!

8. What if the weather is bad?
If the weather isn’t optimal (rain, extreme wind, etc.), I’ll reach out close to the session and we can either reschedule or select an alternate location (indoor or sheltered). Your comfort and the quality of the shoot come first.

9. What is your cancellation / rescheduling policy?
If you need to reschedule, please let me know as soon as possible (ideally at least 48 hours before). For cancellations on your behalf, a portion of the booking fee will be retained. If I ever need to cancel (emergency, illness, etc.), we’ll reschedule at no extra cost to you.

10. Do we sign a contract, and who owns the rights to the photos?
Yes — we’ll sign a simple agreement to clarify scope, usage rights, and deliverables.


11. Can I share the photos on social media or print them?
Definitely! You’re welcome to share your images across your social media or print them for your personal use. If you tag or credit me (e.g. @Caitlincapturess or “Photo by Caitlin Capturess Photography”), that’s always hugely appreciated, but not required.

12. How do I book / what is the payment process?
First, reach out via my contact page (or email or Instagram DM) and we’ll chat about your ideas, availability, and pricing. Once you decide to go ahead, a 30% deposit is required to secure your date. The balance is due before the shoot day.​​​​​​​
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